Services

Technology that works
as hard as you do

From day-to-day IT support to advanced cybersecurity and cloud infrastructure — we've got every layer covered. Every engagement is scoped to what your business actually needs.

Managed IT Support

Your complete IT department — without the overhead

We take full ownership of your technology so you can focus on running your business. Fixed monthly fee per user, no surprises, no lock-in contracts.

01
Helpdesk & Remote Support
Real people, plain English
Phone, email, and remote support from our Gold Coast team. No overseas call centres, no ticket black holes. We pick up the phone.
02
24/7 Monitoring & Alerting
We watch so you don't have to
We monitor your systems around the clock. If something goes wrong at 2am, we know about it before you get to the office.
03
Patch Management
Stay current, stay secure
OS and application updates deployed on schedule. No more "remind me later" — we keep your systems current and protected.
04
Device Management
Every endpoint, everywhere
Laptops, desktops, phones — we configure, manage, and secure every device your team uses, in the office or remote.
05
Backup & Disaster Recovery
When things go wrong
Automated daily backups with tested recovery procedures. When things go wrong — and they will eventually — we get you back up fast.
06
On-Site Support & Vendor Management
Boots on the ground
Sometimes remote won't cut it. We're on the Gold Coast, so we can be at your office. Plus we deal with your ISP, phone provider, and software vendors so you don't have to.
Cybersecurity

Real protection from people who've been in the trenches

We don't just sell security products and hope for the best. Our team has hands-on experience running security operations across large organisations.

01
Essential Eight Assessment & Remediation
ASD compliance
We assess your current posture against the ASD Essential Eight framework and build a practical roadmap to achieve your target maturity level. Not just a report — actual implementation.
ML1–ML3Gap AnalysisRemediation
02
Endpoint Detection & Response
Advanced threat detection
Industry-leading EDR platforms deployed, configured, monitored, and responded to — not just installed and forgotten.
CrowdStrikeSentinelOneMicrosoft Defender
03
Virtual CISO
Security leadership on demand
Executive-level security guidance without the $300k+ salary. Strategic direction, board-ready reporting, policy development, and risk management on a fractional basis.
04
Email Security & MFA
Close the #1 attack vector
Advanced email filtering, anti-phishing protection, DMARC/DKIM/SPF, and phishing-resistant multi-factor authentication deployment across your environment.
ProofpointEntra ID MFAConditional Access
05
Incident Response & Cyber Insurance
When it matters most
Incident investigation, containment, and remediation. Plus cyber insurance readiness assessments to make sure you're actually covered when you need to claim.
Cloud & Microsoft 365

Get more from the tools you're already paying for

Most businesses use about 10% of what Microsoft 365 can do. We help you unlock the full value — properly configured, secured, and managed.

01
Microsoft 365 Administration
Done right
User management, licensing optimisation, security configuration, and ongoing administration. We make sure your M365 tenant is set up properly from the ground up.
02
Cloud Migration
Minimal disruption
Moving from on-premise servers, Google Workspace, or another platform? We plan and execute migrations so your team barely notices the switch.
03
Identity & Access Management
Entra ID / Azure AD
Conditional Access policies, SSO, identity protection, and risk-based sign-in. Control who can access what, from where, and when.
Entra IDConditional AccessSSOMFA
04
Azure Infrastructure & Cloud Backup
Scalable & secure
Virtual servers, networking, hybrid cloud configurations, and proper cloud backup. Microsoft doesn't back up your data by default — we make sure it's covered.
Pricing

Simple, transparent pricing

No hidden fees. No surprise invoices. Just a fixed monthly cost you can budget for.

Essentials
Reliable IT support and basic security for small businesses.
From $89 /user/month
  • Helpdesk & remote support
  • 24/7 monitoring & alerting
  • Patch management
  • Device management
  • Cloud backup
  • Microsoft 365 administration
  • Antivirus & basic EDR
  • Quarterly business reviews
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Most Popular
Professional
For businesses serious about security and proactive IT management.
From $139 /user/month
  • Everything in Essentials, plus:
  • Advanced EDR (CrowdStrike)
  • Email security & anti-phishing
  • MFA deployment & management
  • Security awareness training
  • Essential Eight alignment
  • On-site support visits
  • Monthly reporting
Get a Quote
Enterprise
Full security leadership and compliance for larger organisations.
Custom pricing
  • Everything in Professional, plus:
  • Virtual CISO services
  • Essential Eight remediation
  • Cyber insurance readiness
  • Incident response retainer
  • Azure infrastructure management
  • Board-ready security reporting
  • Dedicated account manager
Talk to Us

All pricing is indicative and based on a minimum of 5 users. We'll tailor a package to your specific needs during your free consultation.

Not sure what you need?

Book a free 30-minute consultation and we'll walk through your current setup, identify any risks, and recommend a plan that fits your business and budget.

Book a free consultation